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VectoTech warrants that VectoTech-branded products covered by this Limited Warranty will be free from defects in materials and workmanship under normal use during the applicable warranty period.
This Limited Warranty applies only to products purchased new from an authorized VectoTech reseller or distributor.
The applicable warranty period begins on the original date of purchase shown on valid proof of purchase.
This Limited Warranty applies only to the original product purchased and does not extend or restart as a result of repair or replacement, except as specifically stated below.
The warranty period applicable to a product is the warranty period offered for that product at the time of its original purchase.
Changes to warranty periods for later purchases do not change the warranty period applicable to products previously purchased.
Accessories included in the original retail package, including cables, power adapters, and other included accessories, are covered for the same warranty period as the VectoTech product with which they were originally supplied, unless otherwise expressly stated.
Warranty service is available to the original purchaser of a covered VectoTech product purchased new from an authorized VectoTech reseller or distributor.
VectoTech may require reasonable proof of purchase showing the product, date of purchase, and seller.
Products purchased used, secondhand, from an unauthorized seller, or from an unauthorized reseller or distributor may not be eligible for warranty coverage.
Warranty coverage is not transferable unless required by applicable law.
If VectoTech determines that a covered product has a defect in materials or workmanship during the applicable warranty period, VectoTech may, at its option and subject to applicable law:
Replacement products may be new, refurbished, recertified, reconditioned, or functionally equivalent products.
Replacement products may contain new or previously used components that have been tested and verified to meet VectoTech's functional standards.
A replacement product does not have to be identical in appearance, model number, revision, manufacturing date, or component configuration to the original product, provided that the replacement is reasonably equivalent in function and performance.
If the same model is no longer available, VectoTech may provide a replacement product of comparable functionality and value.
A repaired or replacement product will be covered for:
whichever period is longer, unless applicable law requires otherwise.
Providing a repaired or replacement product does not restart the original warranty period.
This Limited Warranty does not cover damage, failure, or malfunction resulting from:
This Limited Warranty does not cover a failure caused by another product, even if that other product is connected to or installed in a VectoTech product.
VectoTech products may include serial-number labels, product-identification labels, warranty labels, tamper-evident labels, or other identifying information.
Products with a missing, removed, altered, damaged, defaced, replaced, or unreadable serial-number label, product-identification label, warranty label, or identifying sticker may not be eligible for warranty service if VectoTech cannot reasonably verify the product's identity, authenticity, ownership, warranty status, or eligibility.
VectoTech may deny warranty service where the product's identifying information has been intentionally removed, altered, substituted, or manipulated in a manner that prevents reasonable verification of the product.
Opening a product or accessing an area specifically intended for normal user installation or maintenance does not by itself void the warranty.
However, damage caused by improper opening, disassembly, reassembly, installation, modification, servicing, or repair is not covered.
Certain VectoTech products are designed to permit installation of a customer-supplied SSD or other component.
An SSD, storage device, cable, accessory, or other third-party component that was not originally supplied by VectoTech as part of the covered product is not covered by this Limited Warranty.
Installing a compatible third-party component does not, by itself, void the VectoTech product warranty.
However, this Limited Warranty does not cover damage or failure caused by:
Warranty coverage applies only to the VectoTech product itself and to accessories originally included with it.
Customers are responsible for backing up all data before submitting any storage product, SSD, enclosure, dock containing storage, or other device for warranty service.
Warranty service may require testing, formatting, resetting, erasing, replacing, or otherwise accessing the product, which may result in permanent loss of data.
VectoTech does not guarantee that data will be preserved during warranty service.
To the extent permitted by applicable law, VectoTech is not responsible for:
VectoTech does not provide data recovery services as part of this Limited Warranty.
Customers should remove any customer-installed SSD or other removable third-party storage device before returning a product unless VectoTech Support specifically instructs otherwise.
Solid-state storage products have a finite write life.
Where VectoTech publishes a specific endurance rating, such as a Total Bytes Written (TBW) rating or other endurance specification for a particular SSD product, warranty coverage may be limited by that published endurance specification where expressly stated in the product documentation.
If no endurance limit is published for a product, no separate endurance limit is created by this Limited Warranty.
Normal performance changes resulting from ordinary NAND flash wear do not constitute a defect unless the product fails to operate within its published warranty conditions.
Performance figures, including data-transfer speeds, read speeds, write speeds, charging speeds, network speeds, display capabilities, and similar specifications, may represent maximum theoretical or tested performance under specific conditions.
Actual performance may vary depending on factors including:
A product is not considered defective solely because it does not achieve the maximum advertised or theoretical performance under a particular system configuration.
VectoTech products are designed for use with supported hardware, software, interfaces, and operating systems identified in applicable product information.
Compatibility may depend on the capabilities and configuration of the host computer and connected devices.
VectoTech does not guarantee compatibility with every:
Changes made by computer manufacturers, operating-system providers, software developers, hardware manufacturers, or standards organizations after the VectoTech product was manufactured or sold may affect functionality or compatibility.
The Limited Warranty does not guarantee continued compatibility with hardware, software, operating systems, interfaces, protocols, or standards introduced or materially modified after the product's manufacture unless VectoTech expressly states otherwise.
VectoTech may make firmware, software, drivers, utilities, or updates available for certain products.
VectoTech does not guarantee that firmware or software updates will be provided indefinitely.
Failure to provide a future firmware, driver, or software update does not by itself constitute a product defect.
Damage resulting from unauthorized firmware modifications, unofficial firmware, improper firmware installation, or third-party modifications is not covered.
Before returning a product, contact VectoTech Support.
VectoTech may request information including:
VectoTech may require reasonable troubleshooting before authorizing a warranty return.
Do not return a product without following the return instructions provided by VectoTech Support.
Where required, VectoTech will provide return authorization instructions.
Products returned without required authorization, required identifying information, or sufficient information to verify warranty eligibility may be delayed or returned without service.
Returned products may be inspected and tested by VectoTech or its authorized service providers.
If testing shows that the product is functioning normally, that the reported issue cannot be reproduced, or that the issue is caused by an excluded condition, the product may not qualify for warranty replacement.
VectoTech may return a product that tests within normal operating specifications.
If inspection determines that the product has been damaged by misuse, modification, improper installation, liquid, physical damage, unsupported equipment, or another excluded condition, warranty coverage may be denied.
Customers must package returned products appropriately to prevent shipping damage.
VectoTech is not responsible for damage caused by inadequate packaging when a product is shipped to VectoTech or an authorized service location.
Return-shipping procedures, prepaid shipping eligibility, shipping methods, and responsibility for shipping costs may vary based on location, product, circumstances of the claim, and applicable law.
VectoTech may require return of the defective product before providing a replacement.
In certain cases, VectoTech may offer an advance replacement subject to additional terms.
Unless otherwise instructed, only return the components specifically requested by VectoTech Support.
Customers should remove personal property, third-party accessories, SSDs, memory cards, adapters, cables, and other items that were not originally supplied with the product before returning the product for warranty service.
VectoTech is not responsible for third-party items or customer property sent with a warranty return unless required by applicable law.
To the maximum extent permitted by applicable law, VectoTech will not be liable for indirect, incidental, special, consequential, or similar damages arising from the use of, inability to use, failure of, or warranty service relating to a VectoTech product.
This includes, where permitted by law, loss of:
VectoTech's responsibility under this Limited Warranty is limited to the remedies described in this warranty, except where applicable law requires additional remedies.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so some of the limitations above may not apply.
This Limited Warranty gives customers specific legal rights.
Customers may also have other rights that vary from state to state.
To the extent permitted by applicable law, any implied warranties, including implied warranties of merchantability and fitness for a particular purpose, are limited to the duration permitted by applicable law.
Some states do not allow limitations on how long an implied warranty lasts, so this limitation may not apply.
Nothing in this Limited Warranty excludes, restricts, or modifies any consumer right or remedy that cannot legally be excluded, restricted, or modified.
For consumers in California, this Limited Warranty is provided in addition to rights and remedies that may be available under applicable California law.
Warranty availability, service procedures, shipping arrangements, and consumer rights may vary by country or region.
Customers outside the United States should contact VectoTech Support for warranty-service instructions applicable to their location.
Local consumer-protection laws may provide rights in addition to this Limited Warranty.
No reseller, distributor, dealer, employee, representative, or other third party is authorized to modify this Limited Warranty or create additional warranty obligations on behalf of VectoTech unless expressly authorized in writing by VectoTech.
Statements made by an unauthorized third party do not modify this Limited Warranty.
VectoTech may update this Limited Warranty from time to time for products purchased in the future.
Any change applies prospectively and does not reduce the warranty period or warranty rights applicable to a product already purchased under an earlier warranty version.
The warranty terms applicable to a product are the terms in effect at the time of its original purchase.
For warranty questions, troubleshooting assistance, or warranty-service requests, contact VectoTech through the support contact information published on the official VectoTech website.
Please have the product model, serial number, proof of purchase, and a description of the issue available when contacting support.
Effective: September 29, 2026
VectoTech reserves all rights not expressly granted under this Limited Warranty.