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VectoTech (“VectoTech,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit vectotech.com, contact us, register a product, request support or warranty service, make a purchase, or otherwise interact with us.
By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.
We may collect information that you provide directly to us, including:
We may also automatically collect certain technical information when you use our website, including:
We do not intentionally collect sensitive personal information unless it is necessary for a specific transaction, support request, legal requirement, or other legitimate business purpose.
We may use information we collect to:
Our website may use cookies and similar technologies that are necessary to operate the website, remember basic preferences, maintain security, prevent abuse, and improve website functionality.
We do not currently use cookies for cross-context behavioral advertising.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
We may use third-party service providers to help operate our website and business.
These providers may include:
These service providers may receive information only as reasonably necessary to provide services to us, comply with legal obligations, protect against fraud or abuse, or support our business operations.
If we use a third-party CAPTCHA or similar security service, that provider may process certain technical information about your browser, device, or interaction with our website for security and bot-prevention purposes.
Their handling of information may also be subject to their own privacy policies.
We may disclose personal information to third parties when reasonably necessary to operate our business, provide services, or comply with legal obligations.
These parties may include:
We may also disclose information in connection with a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or similar business transaction.
We may disclose information when we reasonably believe disclosure is necessary to protect VectoTech, our customers, our property, our legal rights, or the safety of others.
VectoTech does not sell personal information for money.
VectoTech does not use personal information for cross-context behavioral advertising.
If our practices change, we will update this Privacy Policy and provide any choices required by applicable law.
California residents may have certain rights regarding their personal information depending on the law that applies to VectoTech and the circumstances of the request.
These rights may include the right to:
Some rights are subject to exceptions and limitations under applicable law.
We may need to verify your identity before completing certain requests. We may request information reasonably necessary to verify that the request relates to you.
You may also use an authorized agent to submit certain requests where permitted by law. We may require verification of the agent’s authority and your identity as permitted by applicable law.
To submit a privacy request, please contact us using the information in the “Contact Us” section below.
Some browsers and browser extensions allow users to send privacy preference signals, including Global Privacy Control (“GPC”).
Where applicable law requires us to recognize a valid opt-out preference signal, we will process supported signals in accordance with applicable law.
Some web browsers also provide a “Do Not Track” setting. There is currently no universally accepted technical standard governing all Do Not Track signals. Except where required by applicable law, our website may not respond to all browser Do Not Track signals.
If you receive promotional emails from us, you may unsubscribe by using the unsubscribe link included in the email or by contacting us.
You may still receive non-promotional communications related to orders, warranty matters, product registration, technical support, security, or other transactions or services you requested.
If you register a VectoTech product or submit a warranty claim, we may collect information such as your name, contact information, product model, product serial number, purchase date, order information, proof of purchase, and information regarding the product or issue you are experiencing.
We use this information to administer product registration, confirm warranty eligibility, provide technical support, process warranty claims, prevent fraud, and maintain warranty records.
Warranty coverage is governed by the applicable VectoTech Warranty Policy.
Please do not submit passwords, payment card numbers, Social Security numbers, financial account credentials, or other unnecessary sensitive information through our contact or technical support forms.
If you submit screenshots, photographs, documents, device logs, or other files, please review them and remove unrelated personal or confidential information before submitting them whenever possible.
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing customer service, administering warranties, maintaining transaction and accounting records, resolving disputes, preventing fraud, enforcing agreements, and complying with legal obligations.
Retention periods may vary depending on the type of information, the nature of our relationship with you, warranty periods, legal requirements, and legitimate business needs.
When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable law.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, storage system, or security measure can be guaranteed to be completely secure. You should use appropriate precautions when transmitting information over the Internet.
Our website and products are intended for a general audience and are not directed to children under 13.
We do not knowingly collect personal information online from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete it.
Our website may contain links to third-party websites, marketplaces, social media platforms, retailers, distributors, or other services that are not operated by VectoTech.
When you visit or make a purchase through a third party, that party may independently collect and process your personal information under its own privacy policy.
VectoTech does not control and is not responsible for the privacy, security, content, or practices of third-party websites or services.
We may receive limited information from marketplaces, retailers, distributors, or resellers when necessary to fulfill orders, provide customer service, verify purchases, administer warranties, prevent fraud, or comply with legal obligations.
California Civil Code Section 1798.83 permits certain California residents to request information regarding certain disclosures of personal information to third parties for their own direct marketing purposes.
To the extent this law applies to VectoTech, California residents may submit a request using the contact information below.
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or legal requirements.
When we make changes, we will post the updated Privacy Policy on this page and revise the “Last Updated” date at the top.
We encourage you to review this Privacy Policy periodically.
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact us through our website:
VectoTech
https://vectotech.com/contacts